Horse Racing Sales Executive

Arena Racing Company does so much more than lead the UK’s largest horse racing group. We have 21 racing venues showcasing horse racing, greyhound racing, golf courses, hotels and events. In short, leisure, entertainment, media production and distribution are at the heart of what we do, making it an exciting and diverse place to work! Our success is a team effort which is why we offer great opportunities for growth, development and career progression. After all, it’s our employees that enable us to offer first class service and create an electric atmosphere, all within an industry we love. About the role: As Sales Executive based at Doncaster Racecourse, you will work within our commercial team, driving the commercial success of the North of England and Midlands. You will drive commercial sales by the effective conversion of enquires, with a focus on account management and driving repeat business. This role will also include some pro-active sales to both existing clients and new clients. Responsibilities for the successful Racing Sales Executive include (but not limited to): • Responding to incoming enquiries via email and phone within the prescribed timescale with a professional and positive manner. • Upselling and cross-selling where appropriate. • Recognising the opportunity by always addressing client needs to provide the best commercial solution through the best fit experience. • Preparing accurate paperwork within the set pricing parameters, consistent with the commercial model for specific course / race day / event. • Ensuring accurate and effective handover to the delivery teams who will be responsible for the operation of the experiences, continuing an effective and steady flow of communication. The person we are looking for as a Racing Sales Executive has…. • Relentlessly positive attitude • Previous experience within a customer service or a sales environment • Worked within an office environment • GCSE or equivalent in Math and English • Ability to work on own initiative and be an excellent communicator. Work Perks of being a Racing Sales Executive with us at ARC… 2 Annual Members passes, giving access to over 1500 racedays Hotel Discounts and Complimentary Golf Annual leave starting at 22 days increasing up to 28 (with length of service) Pension & Group life assurance schemes Healthshield – including 24hr GP & EAP …and so much more! We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today! At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions. We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society. £24,000 per annum