Office Manager

JOIN OUR LEGACY OF EQUESTRIAN EXCELLENCE - Office Manager At Premier Equine, we don’t just create products; we set new standards in equestrian performance and style. Built on a rich heritage in racing, we pride ourselves on an uncompromising approach to quality, precision, and craftsmanship. Every stitch, every campaign, and every project we launch embodies our dedication to innovation and excellence. Now, we invite you to become part of our journey, where your organisational brilliance will help shape the future of equestrian performance. Salary: £40,000 Working Hours: Monday to Friday, 9:00 am – 5:30 (37.5 hrs per week) Remote Work: Not available Benefits • On-Site Parking: Convenient parking to make your commute easier . • Staff Discount: Generous discounts on our products, so you can enjoy what you sell . • Employee Wellbeing Programme: Focused on supporting both mental and physical health. Why Premier Equine? • A Legendary Brand: We are pioneers of equestrian innovation, redefining the industry with every product launch. • Room to Grow: We believe in nurturing talent, offering career development paths and continuous learning opportunities. • Dynamic Environment: Join a passionate team that values creativity and fresh ideas. • High-Profile Impact: Showcase your expertise in a role that directly supports our reputation as a leading premium equestrian brand. Key Responsibilities • Office & Team Management • Oversee day-to-day office operations to maintain a high-performing and professional environment. • Ensure adequate staffing levels, manage workloads, and delegate tasks effectively. • Promote a positive, collaborative culture that aligns with Premier Equine’s commitment to excellence. • Customer Service & Order Fulfilment • Supervise the Customer Service team, ensuring seamless order fulfilment and customer support. • Allocate orders according to priority and monitor ‘Sales@’ emails, ensuring swift and high-quality responses. • Maintain performance targets, quality control, and best-practice procedures. • Administrative & Operational Duties • Complete daily performance sheets and time sheets. • Create month-end stock reports and review shipping invoices. • Place and process trade purchase orders, including setting up new trade accounts. • Assist with vendor management and maintain system compliance with external partners. • Uphold rigorous Health & Safety standards. Who We’re Looking For * Strong Equestrian Knowledge: A deep understanding of equestrian products, practices, or industry context. * Proven Experience: A track record of success in office management, ideally within a large or fast-paced environment. * E-Commerce Knowledge: Familiarity with Shopify (or similar platforms) is a bonus. * Organisation Guru: Excellent organisational, multitasking, and time-management skills. * Tech-Savvy: Proficient in Microsoft Office Suite (Word, PowerPoint, Excel), with strong IT skills. * Team Leadership: Ability to lead and motivate a diverse team, guiding them toward shared objectives. * Adaptable & Proactive: A positive, ‘can-do’ attitude with the flexibility to pivot as business needs evolve. * Meticulous Eye: Attention to detail to ensure procedures are followed and standards remain consistently high. How to Apply If you’re ready to shape the future of a globally recognised equestrian brand while propelling your own career to new heights then we want to hear from you. Please send your CV and a brief cover letter outlining your relevant experience and what makes you the ideal candidate. Dare to raise the bar in equestrian innovation? Step into a role that offers endless opportunity and be part of Premier Equine’s next chapter of excellence. Apply now to make your mark! Pay: £40,000.00 per year Schedule: • Monday to Friday Ability to commute/relocate: • Goxhill DN19 7NQ: reliably commute or plan to relocate before starting work (preferred) Experience: • Equestrian: 4 years (required) • Customer service: 4 years (preferred) • office management: 4 years (preferred)