Supporter Relations Administrator

Join us at Bransby Horses as a Supporter Relations Administrator. The Supporter Relations Administrator is the first point of contact at the charity so will need to be able to deliver a high level of customer service to our supporters, to ensure a successful and positive supporter journey. This role is also responsible for accurately processing income and communications from our supporters in a timely manner, capturing all data onto the charity’s CRM system to enable us to maximise income from gift aid and use the data to communicate relevant information. Applicants should have experience of accurate data inputting within an office environment, excellent customer service skills and a good level of IT skills. For more information about this role, please see job description. This is a full time role at 37.5 hours per week, salary Grade 7a (actual £23,623 - £24,487 per annum). Applications may be considered from candidates who wish to work part time hours. Please state on your application form if you require a full time or part time role. About us Bransby Horses is a large, progressive equine welfare charity, set in the beautiful Lincolnshire countryside, just outside the city of Lincoln. The charity was founded in 1968 by one man, Mr Peter Hunt and has grown over the years, now employing around 150 employees, who share his legacy and the vision; a world where every horse has a life worth living. By joining us, you will have the opportunity to make a difference and see first-hand, the positive impact we have on the lives of horses, ponies, donkeys and mules. Employee benefits Working in the third sector is incredibly rewarding, in addition we offer an attractive benefits package to include: • The pro rata equivalent of 30 days holiday, rising to 35 days with service • An extra day off for your Birthday • Buying leave and other salary sacrifice schemes • Enhanced pension and sick pay scheme • Employee discount • Free uniform • Employer Funded Health Cash Plan with BHSF • Employee Assistance Programme and wellbeing support • Inclusive and caring culture and community • Ongoing training and support with for career development Bransby Horses welcomes diversity into its workforce and provides an inclusive recruitment process that strongly encourages applicants from all walks of life. We do not currently have a sponsor license for hiring outside of the UK.