Visitor Centre Officer

World Horse Welfare is an international charity that strives to support and strengthen the horse-human relationship through a combination of care, research, education and influence. We work to promote and protect welfare across the full spectrum of the equine world, including horses in need, sport and leisure horses, and horses used in work and production. We are looking for a friendly, highly organised individual to oversee the daily running of our Visitor Centre at Glenda Spooner Farm which nestled in the stunning Somerset countryside, just outside the cozy township of Somerton. The main aim of the role is to ensure that all visitors have an enjoyable and informative experience, whilst assisting the Senior Centre Promotions Officer and Centre Manager with the organisation of a variety of events. The successful candidate will be approachable with the ability to communicate with people at all levels. You will be flexible, self-motivated and proactive with the confidence to deal with people at all levels. This role deals with enquiries relating to the hiring and use of centre’s facilities (indoor school and conference room) and the subsequent co-ordination of bookings, ensuring the arrangements meet all requirements. You will promote the charity’s membership schemes and ensure all promotional and display material, including merchandise, is up to date and presented professionally. A knowledge and experience of horses would be advantageous. This role offers up to 32 hours per week over 4 days. It is operated on a flexible basis and would suit a job-share as weekend working is required. A flexible approach towards working hours is essential as some events can take place outside of normal working hours. Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme and a minimum of 31 days’ holiday – pro rata for part time (including bank and public holidays and mandatory shutdown between Christmas and New Year). Death in service, free uniform, free parking. World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people. World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.